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Micah Solomon
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Books
5
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
2020
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
2016
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High-Tech, High-Touch Customer Service
2012
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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
2012
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Exceptional Service, Exceptional Profit
2010
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with
Leonardo Inghilleri
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