It's natural to feel intense emotions in the face of interpersonal conflict, but if we allow these feelings to overpower us, our relationships with other people can suffer as a result. In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer readers a wealth of practical skills they can use to navigate difficult conversations effectively while maintaining important relationships.