What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
Richard S. GallagherWhat to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
June 1, 2008128 pages
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Description
An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!
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